The cookies Squarespace uses

Last updated September 2, 2022

We use cookies to help your site run effectively and provide the best experience for your visitors. This guide describes the cookies we place on visitors to your Squarespace site. This guide doesn’t cover the cookies Squarespace uses on visitors to our websites or users of our web or mobile apps.

For more information about our use of cookies, including cookies we use on squarespace.com and our web and mobile apps, visit our Cookie Policy and Privacy Policy.

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your visitors’ browsing experience because they help websites remember preferences and understand how people use different features.

Functional and required cookies

Squarespace uses some necessary cookies so visitors can navigate and use key features on your site. These cookies vary from site to site depending on the features it uses. For example, functional and required cookies help these features work:

• Customer accounts

• Shopping cart and checkout

• URL redirects

Name

Purpose, type, and duration

_acloggedin

• Supports login by Scheduling client if the client has an account

• Cookie

• January 1, 2025

_client_acloggedin

• Supports login by Scheduling client if the client has an account

• Cookie

• January 1, 2025

algoliasearch-client-js

• Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster

• localstorage

• Persistent

CART

• Shows when a visitor adds a product to their cart

• Cookie

• Two weeks

CHECKOUT_WEBSITE

• Identifies the correct site for checkout when checkout on your domain is disabled

• Cookie

• Session

client_username

• Remembers a logged in Scheduling client's username between visits

• Cookie

• One year

Commerce-checkout-state

• Stores state of checkout while the visitor is completing their order in PayPal

• sessionstorage

• Session

Crumb

• Prevents cross-site request forgery (CSRF)

• Cookie

• Session

hasCart

• Tells Squarespace that the visitor has a cart

• Cookie

• Two weeks

Locked

• Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

• Cookie

• Session

PHPSESSID

• Securely authenticates a visitor during their checkout in Scheduling

• Cookie

• One month

RecentRedirect

• Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

• Cookie

• 30 minutes

remember_client

• Remembers Scheduling client’s login details if they have an account

• Cookie

• 365 days

siteUserCrumb

• Prevents cross-site request forgery (CSRF) for logged in site users

• Cookie

• Three years

SiteUserInfo

• Identifies a visitor who logs into a customer account

• Cookie

• Three years

SiteUserSecureAuthToken

• Authenticates a visitor who logs into a customer account

• Cookie

• Three years

squarespace-announcement-bar

• Prevents the announcement bar from displaying if a visitor dismisses it

• localstorage

• Persistent

squarespace-likes

• Shows when you've already "liked" a blog post

• localstorage

• Persistent

squarespace-popup-overlay

• Prevents the promotional pop-up from displaying if a visitor dismisses it

• localstorage

• Persistent

squarespace-video-player-options

• Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace

• localstorage

• Persistent

ss_cookieAllowed

• Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

• Cookie

• 30 days

ss_sd

• Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions

• Cookie

• Session

Test

• Investigates if the browser supports cookies and prevents errors

• Cookie

• Session

TZ

• Enables a Scheduling client’s appointments to display correctly based on their time zone preferences.

• localstorage

• Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can disable Squarespace analytics and performance cookies at any time.

Cookie Name

Duration

Purpose

ss_cid

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cpvisit

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

Two years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

Disable analytics and performance cookies

To stop Squarespace from placing these cookies on visitors’ browsers, you can disable analytics and performance cookies at any time:

1. In the Home menu, click Settings, and then click Cookies & visitor data.

2. Switch the Disable Squarespace analytics cookies toggle on.

3. To also display a cookie banner, switch the Cookie banner toggle on. To keep cookies disabled, under Disable Squarespace analytics cookies, check Disable analytics tracking even when users accept cookies.

4. Click Save.

You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner.

Disabling Squarespace analytics and performance cookies doesn’t disable cookies placed by third-party services connected to your site, such as Facebook Pixel or Google Analytics.

How disabling cookies changes what appears in analytics

After you disable analytics cookies, some data in Squarespace analytics won’t be a complete or accurate representation of visitor behavior.

Each pageview event counts like it’s from a new visitor each time. As a result, visits and unique visitors might appear much higher than normal. Each pageview counts as its own visit, when in reality, one visitor might view multiple pages. So, it might look like you have more visitors than you actually have in panels like:

• Traffic

• Sales

Another effect of disabling cookies is that clicks, order conversion rates, and referrer attributions in panels like Traffic sources and Form & button conversions won’t be accurate. This is because disabling cookies prevents analytics from connecting consecutive visitor events in the same session.

Additionally, if someone visited your site before you disabled cookies and returns when cookies are disabled, that person counts as a new visitor, because we’ll ignore those cookies and try to remove them to follow your decision.

Check your cookies

For the most common browsers, you can:

• Review which cookies are active in your browser’s settings.

• Clear cookies from your browser or device, either globally or from a specific website.

For help locating cookies on your device, visit your browser's documentation: 

• Chrome

• Firefox

• Safari

• Microsoft Edge